I’m Joe, and I work on the kind of systems where rules, equipment, and reality don’t always agree–and I help make them workable.  Sometimes I help towns make sense of messy land-use regulations.  Other times I build or repair equipment when nothing “off-the-shelf” quite works.   

There are some common patterns:

• regulations that technically say one thing but get applied another way
• equipment that works fine until it’s used in a slightly different context
• processes that made sense at one point but have drifted over time

Most of the time, nothing is completely broken. It just doesn’t quite work the way it should.

How I approach this:

I usually start by figuring out where the friction actually is.  Sometimes it’s in the wording. Sometimes it’s in how something is being used. Sometimes no one has stepped back and looked at the whole thing in a while.  From there, the goal is to make it workable again without overcomplicating it or breaking what already functions.

What that looks like in practice:

• rewriting a section of regulations so it can actually be used in a meeting
• organizing or clarifying a process so it holds up over time
• building or modifying equipment to solve a specific, real-world problem

The details change, but the underlying work is usually very similar.

If you’re dealing with something like this, I’m happy to take a look and see if I can help.

Most of my work tends to fall into these areas below: